About SIZWIM Home Care

Aims and Objectives

We are committed to supporting all Service Users so that they can continue their lives with dignity and independence and be participating members of their own communities. Sizwim Home Care is committed to meeting the needs of those people entrusted to our care.

We will ensure that Service Users are able to live the lives they choose and they will supported to remain independent in their own homes. All service uses will be treated with dignity and respect.

Individual choice and personal decision-making are the right of all our Service Users and this right will be supported by all people who work for Sizwim Home Care.

The individual uniqueness of Service Users will be recognised and valued, and we will reflect this in our Care Plans and how we listen and respond to our Service Users.

Our Principles

To provide high quality care to our service uses in a safe, caring, effective and responsive environment by a well-led workforce with the skills, knowledge and resources to meet the highest standards. Our aims are:

To deliver quality care based on the needs of our Service Users
To treat all Service Users equally whilst valuing their differences and respecting their human rights
To safeguard Service Users from all forms of abuse whilst respecting their decisions
To provide access to information through a range of formats and aids including advocacy where required
To involve Service Users seeking feedback including complaints, compliments and ideas to improve the service
To ensure we recruit and retain the right staff and maintain and improve their skills through the right training
To act immediately to understand, respond to and learn from incidents through established systems
To deliver compassionate Care that promotes Service User’s dignity, respecting their needs, wishes and expectations

Phone: 01482353070
Mon-Fri: 9:00 am – 5:00 pm